Last Updated: January 1, 2026
By accessing or using the website www.hotelseaprincess.com (the "Website"), making a booking, or using any services provided by Hotel Sea Princess ("Hotel," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our Website or services.
These terms apply to all visitors, guests, and users of the Website, including those who browse, make bookings, submit enquiries via WhatsApp, email, or phone, or use any on-site hotel services.
Reservations can be made through the following channels:
A booking is confirmed only upon receipt of a confirmation message via WhatsApp, email, or SMS from our reservations team. Submitting a booking form or enquiry does not constitute a confirmed reservation. Confirmation is subject to room availability.
You are responsible for ensuring all booking details — including names, dates, number of guests, room type, and contact information — are accurate. The Hotel is not liable for issues arising from incorrect information provided by the guest.
Direct bookings through our website or WhatsApp are guaranteed the best available rate. If you find a lower rate for the same room type, dates, and conditions on a third-party platform within 24 hours of booking, we will match that rate and provide a complimentary room upgrade (subject to availability).
| Policy | Details |
|---|---|
| Standard Check-In | 2:00 PM |
| Standard Check-Out | 12:00 PM (Noon) |
| Early Check-In | Subject to availability. Complimentary for Sea View rooms and above (direct bookings). Otherwise charged at 50% of room rate for check-in before 10 AM. |
| Late Check-Out | Subject to availability. Up to 2 PM: complimentary for direct bookings. 2 PM–6 PM: 50% of room rate. After 6 PM: full night charged. |
| ID Requirement | Government-issued photo ID mandatory for all guests at check-in (Aadhaar, PAN, Passport, Driving Licence, Voter ID). Foreign nationals must provide valid passport and visa. |
| Age Policy | Guests under 18 years must be accompanied by an adult. Primary guest must be 18+ years. |
| Cancellation Timing | Refund |
|---|---|
| 48+ hours before check-in | Full refund (100%) |
| 24–48 hours before check-in | 50% refund |
| Less than 24 hours / No-show | No refund (first night charged) |
Date changes and room type modifications are subject to availability. Requests must be made at least 24 hours before the original check-in date. Rate differences (if applicable) will be charged or refunded accordingly.
Hotel Sea Princess is a non-smoking property. Smoking (including e-cigarettes and vaping) is prohibited inside all rooms, restaurants, lobby, corridors, and enclosed public areas. Designated outdoor smoking areas are available. A cleaning surcharge of ₹5,000 will be applied if evidence of smoking is found in a non-smoking room.
Pets are not permitted on hotel premises, with the exception of certified service animals accompanied by valid documentation. Please inform the hotel at the time of booking if you require accommodation for a service animal.
An in-room electronic safe is provided for securing valuables. The Hotel is not responsible for loss or theft of personal belongings, jewellery, cash, electronics, or documents left unsecured in guest rooms or public areas. We strongly recommend using the in-room safe and the front desk safe deposit facility for valuable items.
All content on this Website — including text, images, logos, graphics, design, layout, and code — is the property of Hotel Sea Princess or its licensors and is protected by Indian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or use any content without prior written permission.
We strive to keep all Website information accurate and up-to-date. However, we do not guarantee that all content (including room descriptions, amenity details, images, or prices) is error-free at all times. Images are representative and actual rooms, views, and facilities may vary slightly. In case of discrepancy between Website information and the confirmed booking details, the booking confirmation prevails.
We do not guarantee uninterrupted or error-free access to the Website. We may suspend, restrict, or terminate access for maintenance, updates, or security reasons without prior notice.
You agree to indemnify and hold harmless Hotel Sea Princess, its owners, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms, misuse of hotel facilities, or negligent or unlawful conduct during your stay.
These Terms are governed by the laws of India. Any disputes arising from or related to these Terms, the Website, or hotel services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
We encourage guests to first attempt resolution through our guest relations team before pursuing legal action. Contact us at reservations@seaprincesshotel.co.in or WhatsApp.
We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting to the Website. The "Last Updated" date reflects the most recent revision. Continued use of the Website or services constitutes acceptance of updated Terms. Material changes affecting existing bookings will be communicated directly to affected guests.
For questions about these Terms and Conditions, please contact:
Hotel Sea Princess
Juhu Tara Road, Juhu Beach, Mumbai, Maharashtra 400049, India
Phone: +91 08290594385
WhatsApp: +91 8290594385
Email: reservations@seaprincesshotel.co.in